YesHello👋 is a Multi-Channel Messaging Platform Designed Specifically For Teams.
The platform allows your team members to talk to your customers in one simple cloud based dashboard, regardless from which messaging app they connect with you.
This article will summarise how YesHello👋 can help drive more leads, and increase buyer engagement with potential buyers, for your dealership.
Market your vehicle inventory with intelligent communication
Reach your potential buyers on every channel
Connect to your your potential buyers on the messaging channels they most prefer to use and see your sales conversion rates increase and more get more engagement with your potential buyers.
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Initiate marketing conversations— that build deeper relationships
Employ conversational marketing to show off your vehicle inventory and get feedback from the buyer on what they're really looking to buy. Automatically route potential car buyers to a salesperson when they're qualified.
Personalization through automation
Use Automation to create personalized customer journeys for your potential buyers that react to their behavior, like automatically sending look-a-like listings to potential buyers inquiring about your inventory.
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Send notifications instantly to reps when a marketing conversation in your live chat turns into a qualified lead. Seamlessly route the conversation directly to your sales team or even to a specific person in your team.
Learn more about routing
All the preferred channels
See the full conversation history from every channel to understand what buyers are truly looking for, including which pages on your website they recently visited. Engage and respond on whatever channel they prefer to use— WhatsApp, SMS, Live Chat, Messenger, WeChat, Telegram, and more.
Automation with Bots
Build logic to qualify leads and appropriately route potential buyers to the right members of your sales team.
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Full customer context
Give your sales team a full history of customer conversations (across SMS, WhatsApp, Messenger, and more), so they can impress customers with context and ensure the right level of sales services are delivered.
Broadcast service and appointment reminders
Use Broadcast to schedule automated service and appointment reminders that get sent to customers on their preferred channels.
FAQ chatbots to answer inquiries 24*7
Build a chatbot to answer frequently asked questions like service costs or your dealership opening hours. Lighten the burden on your live chat support team, while giving potential buyers quick answers to their questions.
Learn more about FAQ chatbots
Stay tuned to find out more about these solutions.
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