Trusted by Hundreds Nationwide!
Stop Competing For Attention
For most industries, digital marketing costs are out of control. The cost of getting visitors to your store or website continues to rise. It's frustrating pouring money into marketing campaigns that don’t produce results.
Give your brand a voice
A well designed WhatsApp + Messenger bot can enhance your customer’s journey with your brand, build trust, engagement and drive conversions.
Reach customers where they are most likely to engage
People are using WhatsApp & Messenger to connect with their closest friends and family. It's personal, conversational and, if used the right way, can help you boost brand affinity.
Some of the ways you can use WhatsApp + Messenger Bots in your marketing
Facebook Page Autoresponder
Engage your followers in a new way and collect leads at the same time. Each time someone comments on your post, your bot can respond privately in messenger.
Explode conversion and reduce cost-per-lead. When a prospect clicks on your ad, it can open a natural WhatsApp or Messenger conversation, automatically collecting leads.
Similar to Facebook ads, when a prospect clicks on your ad in Instagram, it can open a natural WhatsApp or Messenger conversation, automatically collecting leads.
Lead Nurturing & Retention
Get your message heard! WhatsApp & Messenger bots yields higher open rates and CTR than email. Clients are more engaged, conversations are more personal.
Lead Generation & Segmentation
Each time a person engages with your WhatsApp + Messenger bot, you automatically capture their information. You also have the ability to re-engage them with one-to-one personal messaging.
In store NFC and QR activation
Your customers can tap their phone on NFC enabled ‘point of sale signage’, or QR code, instantly opening a conversational bot. Then, an automated follow up conversation can take place. Increase brand affinity, have personalised conversations and increase and conversion.
Send Project Assets
You will upload any Project Assets required for our team to build the chatbot in accordance with your needs.
If necessary, we will be in touch for a follow-up call to clarify any doubts the tech team may have related to the chatbot needs or project assets.
Chatbot Building process
Your chatbot gets built and a first draft will be delivered to you in a video recording format for you to review.
You can provide your feedback on the first draft and our team will send you a final version with the required tweaks.
In this phase, we rerun conversational flows and business scenarios through various test cases to achieve desired bot performance.
The bot is deployed on the company’s WhatsApp and Messenger channels and is ready to interact with customers in the real world.
Monitor and Optimize
Once published, for the following 7 days, the bot performance is monitored by by our team to fix breakage points.
WhatsApp - An opportunity for your business!
Make customer support effortlessly easy for both your customers and your team, using WhatsApp chatbot. Solve your customers’ FAQs instantly, round the clock. Seamlessly switch over from the bot to a human for complex queries.
Shorten your sales cycle. Interact only with pre-qualified leads. Proactively engage with prospects and hot leads. Cross sell and upsell your existing customers. All with WhatsApp business chatbot.
Enjoy higher engagement rate and better brand recognition by reaching out to your audience on a platform they already use. Generate hot leads directly from your marketing campaigns.
How It Works
If you don't yet have your number connected to WhatsApp API, we will assist you in connecting it or recommending the most ideal provider.
Our conversation design experts carefully review your requirements and prepare a detailed overview of the bot and requirements.
Design & Develop
The design team designs the most intuitive conversation flow and passes it onto our dev team for development.
Install & Deploy
We deploy the chatbot to your dedicated WhatsApp number, connect to your FB Page and install to your website.
© 2017 - 2020 | Chatbot Malaysia is a product of Narrative Consulting PLT | Level 16 & 17, Nucleus Tower, Common Ground, Mutiara Damansara